Last updated: 8 November 2026. This policy is provided in draft form and will be reviewed for compliance with the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Digital Personal Data Protection Act, 2023 and other applicable Indian laws before launch.
1. Acceptance of Terms
By accessing ayurvedacareindia.in (the “Website”) or placing an order with Bhriguvanshi Ayurveda (“we”, “us”, “our”), you agree to these Terms and Conditions together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
2. Website Usage
You agree to use the Website lawfully and not to misuse it, attempt unauthorised access, interfere with its operation or submit false information.
3. Product Information
We aim to describe products accurately, including ingredients, net quantity and labelling information. Images are for illustration; packaging may vary. Information on this Website is for general awareness and is not a substitute for advice from a qualified healthcare practitioner. We do not claim that any product cures, treats or prevents disease.
Certain products may require a valid prescription or medical supervision; such products will be supplied only after the required documents are provided and verified.
4. Pricing
All prices are in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, are shown at checkout. In the event of an obvious pricing error, we may cancel the affected order and refund any amount paid.
5. Orders
An order is confirmed only when we send an order confirmation. We may decline or cancel an order in cases such as unavailability of stock, inability to deliver to your location, suspected fraud or failure of prescription verification. If an accepted order is cancelled by us, any amount paid will be refunded as described in our Return & Refund Policy.
6. Payment
Payments are processed through secure, authorised payment gateways. Cash on Delivery may be offered at our discretion. You agree to provide valid payment information and confirm that you are authorised to use the chosen payment method.
7. Shipping
Delivery is governed by our Shipping Policy. Estimated delivery times are indicative and may vary due to factors beyond our control.
8. Returns, Replacements and Refunds
Returns, replacements and refunds are governed by our Return & Refund Policy, which does not limit any rights you have under the Consumer Protection Act, 2019 and applicable rules.
9. Customer Responsibilities
- Provide accurate contact and delivery details.
- Read product labels, warnings and directions before use.
- Consult a qualified practitioner where appropriate, especially if pregnant, nursing, on medication or managing a health condition.
- Keep products out of reach of children.
10. Intellectual Property
All content on this Website, including the Bhriguvanshi Ayurveda name and logo, text, images and design, belongs to us or our licensors and may not be copied or used without written permission.
11. Limitation of Liability
To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the Website. Nothing in these terms excludes or limits liability that cannot be excluded under applicable Indian law, including your rights as a consumer.
12. Governing Law and Dispute Resolution
These terms are governed by the laws of India. We encourage you to contact us first so we can try to resolve any concern amicably. You may also approach the appropriate Consumer Commission or other forum available under applicable law.
13. Customer Support
Phone/WhatsApp: +91 9166999049 · Email: ayurvedacareindia.in@gmail.com